ac repair service technician

What You Need to Ask Before Hiring an AC Repair Company

At Quality Refrigeration, we know that selecting a company you can count on to complete AC repair in Baltimore is important. We get how important it is to find a trustworthy company that does great work. We can help. Figuring out the answers to these questions can help you make a confident, informed decision.

  1. How long have you been in business? An experienced company with long-term employees is often a good one.
  2. Is your company insured? Any pro that works in your home should possess liability insurance to protect you in the case of accidental damage or injury.
  3. What kinds of licenses and certifications do your technicians have? A truly professional AC repair company will require their technicians to be licensed, certified, and require ongoing education and training of their experts to keep them up-to-date with current trends and developments.
  4. Do you have any references you can share? A trustworthy company that can do AC repair should have a variety of references they’ll gladly share with you. Call these references and find out all the details about AC repairs the prospective company has done.
  5. Will you offer a written estimate? Make sure to get a written estimate so you can check all the details involved with your AC repair. And remember, the cheapest estimate isn’t necessarily the best estimate. Your detailed estimates should help you filter out companies you aren’t planning to work with, no matter how inexpensive they are.
  6. Do your technicians have experience working on my system? You may want to make sure the company you choose has experience working on your particular equipment, especially if it has any less-common features.
  7. Will my AC repairs be warrantied? Work supported by a warranty is a no-brainer. If a company isn’t willing to stand behind their work, you should probably move on.

If you’d like any more information about AC repairs and would like to talk about these questions with us, give Quality Refrigeration a call at 410-355-6010. We’re happy to help! If you’re ready to schedule an AC repair, you can even use our handy online scheduler to make your appointment.