Certifications at Quality Refrigeration We’re dedicated to providing the Baltimore community with the best heating and cooling service around. To help us do this, we’ve participated in rigorous training to receive the industry certifications you see below. Discover more about our certifications here and give us a buzz at 410-355-6010 to speak with a team member. North American Technician Excellence (NATE) NATE is North America’s largest and most prestigious certification in the HVAC industry. NATE certified technicians have shown superior skill in the installation, service and maintenance knowledge of heating and cooling products and can earn recognition in these specific areas of specialty: Air conditioning Air distribution Heat pumps Gas heating Oil heating Hydronics gas Hydronics oil Ground source heat pump loop installer Senior HVAC Efficiency Analyst Dave Lennox Premier Dealer™ In order to become a Dave Lennox Premier Dealer™, Quality Refrigeration in Baltimore was trained and is continually independently evaluated to ensure we give an unmatched level of customer service. We’ve partnered with Lennox®, a leading name in home comfort, to offer some of the best heating and cooling products in the industry. We maintain our Dave Lennox Premier Dealer™ status by participating in an independent Customer Review program. The program gives customers an opportunity to provide honest feedback and ratings on the quality of our service and keeps us accountable for performing high quality work and customer service at all times. SunSource® Solar-Ready Dealer Designation Receiving SunSource Solar-Ready Dealer designation from Lennox means that we’ve finished training on solar-ready products, sales and tech. We’ve also become knowledgeable in Baltimore utility requirements for solar installations and rebates, and we’re familiar with local grid interconnectivity abilities. Additionally, we’ve entered or completed solar training and certifications so we can offer you a quick and stress-free purchase and installation process.